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Privacy Policy

Last updated: February 22, 2026

1. Introduction

Novera Invoice ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice processing service. By using Novera Invoice, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

  • Name and email address
  • Company information
  • Billing and payment information
  • Account preferences and settings

Invoice Data

  • Invoice documents and images you upload
  • Extracted data from invoices (vendor names, amounts, dates, etc.)
  • Processing metadata and confidence scores

Usage Information

  • Log data and analytics
  • Device and browser information
  • IP addresses and location data

3. How We Use Your Information

  • Process and extract data from your invoices using AI technology
  • Provide, maintain, and improve our services
  • Send you service-related communications
  • Process payments and manage your account
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and protect our rights

4. Data Security

We implement reasonable security measures to protect your information, though no method of transmission or storage is 100% secure. Our security measures include:

  • Encryption for data transmission using industry-standard protocols
  • Secure cloud storage infrastructure provided by reputable third-party providers
  • Access controls and authentication mechanisms
  • Regular monitoring of our systems for security incidents
  • Compliance with applicable data protection regulations where required

Important: While we strive to protect your information using reasonable security measures, we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

  • With your explicit consent
  • To trusted service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

6. Data Retention

We retain your information for as long as reasonably necessary to provide our services and comply with legal obligations:

  • Account Information: Retained while your account is active and for a reasonable period after closure
  • Invoice Data: May be retained for up to 7 years for business, accounting, and legal compliance purposes
  • Usage Data: Typically retained for 2 years for analytics and service improvement
  • Payment Information: Retained as required for payment processing and tax compliance

You may request deletion of your data at any time, though we may retain certain information as required by law, for legitimate business purposes, or to resolve disputes. Data deletion requests will be processed within a reasonable timeframe.

7. Your Rights

General Rights

Subject to applicable law and reasonable limitations, you may have the following rights:

  • Access and review your personal information we hold
  • Request correction of inaccurate or incomplete data
  • Request deletion of your information (subject to legal and business requirements)
  • Export your data in a commonly used format where technically feasible
  • Opt-out of marketing communications

GDPR Rights (EU Residents)

If you are located in the European Union, you may have additional rights under GDPR, including:

  • Right to data portability
  • Right to restrict processing
  • Right to object to processing
  • Right to lodge a complaint with supervisory authorities

CCPA Rights (California Residents)

If you are a California resident, you may have rights under CCPA, including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us using the information provided below. We will respond to requests within the timeframes required by applicable law. Some rights may be subject to limitations or exceptions under applicable law.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. These countries may have different data protection laws than your jurisdiction. By using our Service, you consent to such transfers. We will take reasonable steps to ensure your data receives adequate protection.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Privacy Inquiries:privacy@novera.group
General Support:support@novera.group
Business Address:Novera Group LLC, Delaware, United States

We will respond to privacy inquiries within 30 days, or as required by applicable law. For urgent privacy matters, please mark your email as "URGENT - PRIVACY" in the subject line.

Novera Invoice Privacy Policy

Version 2.0 | Last updated: February 22, 2026

This Privacy Policy describes how we collect, use, and protect your information. By using our Service, you acknowledge that you have read and understood this policy.